RETURNS

Thank you for shopping with ONEAM™ Studios. We hope you love your purchase, but if for any reason you are not satisfied, you may return your unworn, unwashed, and undamaged items within 30 days of receiving your order.

To initiate a return, please contact us at sales@oneamclo.com or via Whatsapp 24/7 at +39/3428490973, by clicking directly on the Whatsapp icon at the bottom right, with your order number and the items you wish to return. We will provide you with a return shipping label and instructions for sending your items back to us.

Please note that original shipping charges are non-refundable, and you will be responsible for the cost of return shipping. We recommend using a traceable and insured shipping method, as we cannot be responsible for lost or damaged packages.

Once we receive your return, we will process your refund within 7 business days. Your refund will be credited to the original payment method, minus any applicable restocking fees. We reserve the right to refuse returns on items that do not meet the above requirements, or that show signs of wear or damage.

If you received a defective or incorrect item, please contact us as soon as possible so we can make it right. We will correct any of our mistakes as soon as possible at no extra cost, yes you understood correctly, free of charge and as quickly as possible. If you have any questions about our return policy, please don't hesitate to contact us.